Feature Requests

It would be great if end users could request changes in the Self-service Portal that line up with existing Jobs. The requested Job would then be on hold until reviewed and approved internally. Once approved, the APM administrator/provisioner could...

Version: 5.2.8.604 GA 2023-01-30 Due to the user having SSO enabled they are unable to acess the self service portal

When deploying Cisco phones, the default installed ringtone is Sunrise, which is not professional and makes timing the answering of calls between an admin and boss impossible. Note that this inconsistency in ringtones (and the prevalence of Sunris...

Client, Citadel, would like the ability to remove a phones current control device associations from users when provisioning and overwriting an existing phone. At the moment, if you run a provision to "add/overwrite" a phone to another user, it kee...

Client, Newmont Goldcorp Inc, would like both "Advertise Globally via ILS" and "Is Urgent" options in Site Templates for Enterprise and E164 Alternate Number sections. They are currently only available within Line Templates..

As per client, Wesfield Group: A nice to have is a firmware report would be to filter on "show me versions less than xxx". Use case.. a number of high scoring vulnerabilities have been posted for Jabber recently (and previously last fall). It woul...

send an email when an Administrator adds, modifies, or deletes jobs/templates in the system. Submitted by Goodwin Law.

Customer, IRS, would like the option to prefer the use of IPV4 over IPV6 via Phone Control. Images attached of APM using IPV6 over IPV4

We are looking for the ability to use Akkadian to run MS Teams jobs to update user's usage location. With the limitations of MS Teams Dial-plans, if the usage location is set to the wrong country or the default country of the tenant is pushed to t...

Larry Revis from First Citizens Bank would like for us to add more granular Group Permissions in PM to restrict his users further on what they can access in PM. Currently, he is wanting to just allow his specific group of users to only be able to ...