Customer Larry Revis of First Citizens Bank would like aPM to have a “Device Registration Report” button/link on the dashboard in the “Registered phones” section. Customer explains further:
[...] device registration is only avail to user that have System / Reporting. So my service-desk could not get to the “device registration” page:
(see attached screenshot: larry-feat-req-3.jpg)
We need to be able to selected any of the fields in the “System” and “Template” for a group permissions, like you can do in “Actions”:
(see attached screenshot: larry-feat-req-4.jpg)
I want to allow my service desk managers to be able to search all jobs in the Reporting>Audit Trail, but I can’t give them access to “Reporting” without allow them access to all of “Systems”. I also want my service desk to have access to the “Device Registration” page, can’t do that without allow them access to all of “Systems”.
I think the customer's wording here boils down to the fact that he would like Reporting (e.g. Device Registration report, etc.) access to be governed separately from the "System" security group.
Client: |
First Citizens Bank |
Contact: |
Larry Revis |
Email: |
larry.revis@firstcitizens.com |
Phone: |
+19197168205 |
Will Powers
