Jeff Calvird of UWM (United Wholesale Mortgage) reports:
We have been working with the bulk import for phones and we're finding that aPM shows the job as complete showing green "success" however looking up the device we then see it's not actually updated or inserted. We tracked it down and found that the list had existing phones in the system so aPM couldn't update them and we didn't have the field for overwrite phone selected to "y".
While we see that this was a mistake, we would expect that this should show a "fail" and not orphan the 100's of numbers we are trying to use. In the same aspect we would not want to select "y" for each import in case there was a mistake in the sheet provided leading to us inadvertently modifying a phone that is not expected/intended.
Example jobs attached. I had to update the CSV to add “overwrite” which we didn’t want to do because we were concerned that the list of MACs included devices already deployed (which ultimately happened because we re-created with "y" in the overwrite. The JOB2 is the failed job and the JOB5 is the successful.
Is there a way aPM can set a "fail" if conditions fail on the pre-provisioning or if the job can't update this way we can see the failure list and address accordingly?
Client: |
United Wholesale Mortgage |
Contact: |
Jeff Calvird |
Email: |
jcalvird@uwm.com |
Phone: |
248.833.5022 |