Feature Requests

Feature Enhancement - Add support for Edit jobs in Automation

Feature Requested by Cody from McGuire Woods

I would like to setup automation for the onboarding of attorneys, paralegals, and staff. Below are some screenshots of the jobs I run to onboard an attorney.

Onboard new attorney (3 steps):

In automation, if I choose Auto Provision, the only job available of the 3 listed above is the 2nd job “Atty/LA (New) Step 2 – Add Phone, EM, CSF, Line, & VM”. This is because automation only allows for “Add” jobs when onboarding.

This is just one example of the issues I have with this feature. My off-board process for attorneys is also 3 steps which include Edit, Add, and Delete Jobs.


  • Joanna Niles
  • Mar 9 2022
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