Feature Requests

DN Deletion Lock in APM

Request:
The customer is requesting a feature within Akkadian Provisioning Manager (APM) that allows administrators to lock Directory Numbers (DNs) to prevent them from being deleted via APM.

Use Case:
In CUCM, certain DNs are actively used for critical functions (e.g., Cisco Emergency Responder - CER) and must remain in the system. While the current exception list prevents these numbers from being provisioned or reused, it does not prevent deletion.

Requested Functionality:

  • Ability to lock specific DNs so they cannot be deleted through APM by any user or automation.

  • Optional integration with the existing exception list for ease of management.

  • A warning or block mechanism when a delete action is attempted on a locked DN.

  • Shane Stamper
  • Jul 3 2025
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