Client First Citizens Bank (Larry Revis) has a situation where his helpdesk users running the provisioning jobs have no way to check if an extension is in use or which user/mailbox it's associated with as there is no method to do so via aPM and they do not have access to CUCM or CUC.
Larry asked that one or both of the following to be put in as a feature request:
1) On the provisioning page, aPM automatically checks whether or not an extension already exists in CUC (as an extension or an alternate extension) and, if so, informs the user which mailbox it belongs to in CUC.
2) Add the ability to search CUC alternate extensions from the dashboard or global search and display which user and mailbox it's associated with.
Will Powers
