Feature Requests

Nucor Corporation request. Would it be possible to add the ability to create Contacts in the Self-Service portal? This would allow people to add contacts to their Personal Directory on their Phone. We would prefer this be a feature on the Akkadian...

Client, Zachry Contruction Co, would like the ability to move the Dial/Directory rules around in the Console Server group configuration

Client would like to be able to configure a default Email and Subject line in the “Email All details” for provisioning jobs. Client: KaVo Kerr Group Contact: Kurt Boehlein Email: kurt.boehlein@envistaco.com

Customer would like option to use an editing template to a subscribe a phone to a service. For example, they have requests that require them to do the following: 1. Subscribe Phone/device to Extension Mobility Services 2. Enable (check) Enable Ext...

We should keep a history of UBL/DBL counts when a CUCM application server sync is performed. This would help keep track of licensing changes over time. You should also be able to export the data as a CSV file.

Today when you try to use the DN pool and the DN is already taken for a Unity Call Handler you get an "Invalid Format" error. If we could please try to identify the error with more information - for example, "DN already exists in Unity" that will ...

Today when you look up a user via Search Services it does not show you that a person already has a RD but you do see if they have an RDP. Future Client request - Miron Contruction Thanks team Felix Delgado​ Product Solution Specialist Client Mir...

Client, Intercontinental Hotels Group, would like a feature to assign incident numbers to completed jobs.

Customer would like there to be an option to set a custom name for automated CUCM reporting. They are working on automation with updating their Workday system, and need to be able to set a static name for the CSV file that is generated by the repo...

Currently if the PCCE Template for Add New Agent has "Set at provision" enabled, too many fields are presented and it creates added confusion for the provisioner. Clients want the ability to have only the items that they require to be displayed at...