Feature Requests

Requested by Steve from K&L Gates I have the Console Server set up the sync to occur every Friday evening. What I am requesting is a way to split it up by call manager groups rather than every call manager at one time.

Customer would like the ability to copy and paste an entire template page when logging a ZD ticket, instead of taking a screen shots. Client: White & Case Contact: Kam Dhoman Email: kdhoman@whitecase.com

Customer would like to be able to select and email multiple reports from the audit trail. Client: White & Case Contact: Kam Dhoman Email: kdhoman@whitecase.com

Sam Newland from Harris Health System is asking if we can add the ability to add device profiles to existing using through Search Services. This would enable them to enable extension mobility instead of having to do it through normal provisioning.

Tom Krogh from Cedars Sinai is requesting if we can log/audit self-service jobs in PM. As of the latest version of aPM (5.0.10), there is no logging of user activities in self-service.

Elizabeth from Presidio had one of their clients reach out to them because they were confused about the non-existent Line Text Label for ATA decices in Visual Phone Editor. They would like for us to add an extension to the UPDATE LINE INFORMATION ...

Client, Citadel, would like an option to select to use a job template setting vs a site template setting. Scenario: Client has several sites and has a specific call forwarding css configured for their Site Template. There are times that the call f...

Client, State of Kansas, would like the ability to pull the department for users within the CM OpenLDAP directory into CUCM.

Feature requested by Jay from Mannheim School District 83 for Users to be able to use phone control on their own device via the self service portal. Currently the Visual Phone editor is available, but phone control isn't.

Client, K&L Gates, would like the ability to see a phones description when running an offboard job. Screenshot attached.