Feature Requests

Nick Adamczyk from Citadel would like for us to add custom report option to report available DN's per site as a whole instead of reporting individual DN pools.

Client, Cumberland Group, would like the option to use an existing offboard job for Auto-Offboarding to use Triggers. Use Case: Client has Triggers that are used with their existing Offboard Jobs. They would like the option to set a specific Offbo...

Client, Cumberland Group, would like the option to set a specific value for Global Variables within a job in Site Templates. Use Case: A job has templates configured with the Global Variable {{SiteVariable}}. SiteVariable is a List type global var...

Nick Adamczyk from Citadel would like for us to add an option for DN Pool and Site Template configuration for him to be able to choose which usage threshold triggers the notification email instead of it emailing all three usages. Is there anyway t...

Mark Amick from North Kansas City Hospital would like for us to add DTMF support in aCO web if possible. aCO web does not currently support it and they have expressed interest in us adding DTMF support if possible.

Client, Polsinelli LLP, would like the option to ignore sorting of their Speed Dials. They would like the Speed Dials to be in the same order in the CSV file they initially uploaded.

Tom from Cedars Sinai would like for us to add the ability in aPM to be able to edit the line settings in Visual Phone Editor. Currently, you are only able to edit the Line on Device settings for that particular device from VPE.

Gareth Owen of Newmont Goldcorp would like the ability to define the Media Resource Group List for phones within Site Templates, as this is typically a site-specific field. Currently, the Media Resource Group List field is not present in the Site ...

Adam Crabb of Carrier Access IT would like the ability to select a Call Pickup Group when provisioning a job with an Add Line template. Ideally, it would pull the current list from CUCM and present the provisioner only with valid choices. Currentl...

Jun from Granite Construction Co. would like for us to add functionality to the Delete UC Voicemail template that will remove a deprovisioned user from any references to them under System Call Handlers.