Feature Requests

On-Demand Reporting from Akkadian Dashboard Description: Make "Report Manager" reports viewable directly from the user dashboard. Specifically, enable reports that query the Cisco Unified Communications Manager (CuCM) SQL tables, (not Akkadian pro...

At this time you can set Agent Attributes in an Add UCCE Agent template but not in an Edit UCCE Agent template (only allows it to be configured at provision). Customer would like the option to hard code it in the Edit Template instead. picture of ...

UNC Hospitals would like the ability to export universal dn pool entries.

The customer wants to be able to match Incoming Calls to Corporate Directory to their Corporate Directory retrieved from LDAP so the operator can see who the incoming call is for.

Customer, Mohegan Sun, would like the ability to trigger LDAP syncs in Unity from APM, similar to how it works with APM and CUCM.

Customer, IRS, would like the option to to choose the Gateway/Route List in a Route Pattern at provisioning time.

Customer case: The customer has added a private line to myself (several days ago) Set-CsPhoneNumberAssignment -Identity user1@contoso.com -PhoneNumber '+1442032576694' -PhoneNumberType DirectRouting -AssignmentCategory Private He can see the numbe...

add the product specific section of the device to provisioning on the 840.

Customers get confused about whether their new license has been applied even though it has been used. When customers apply a new license to the server, the date from the initial purchase still shows on the server. Customers want to have the date o...

When users are provisioned using auto-provision, they're logged in a list that can be found at System > Automation > Clear Auto-Provision. With the passage of time, there are instances where users are deprovisioned for various reasons and ma...