Feature Requests

Customer, United Shore Financial Services, Inc. United Wholesale Mortgage, would like the ability to choose the specific fields under the "Set at Provision" section in UCCE Agent Templates

Add the Ability to use specified settings from the Destination Device Template instead of copying the setting from the Source Device. Example: Using the Common Phone Profile setting from the Destination Device Template instead of the Source Device...

Customer case: Currently, When I search for a phone and have the SEARCH ALL, selected, I can find the phone if the LINE has the same description. But if I select PHONE, APM doesn't provide any results as it isn't searching by description. I would ...

Customer case: We would like the ability to (mark, filter, tag) a DN so that it couldn't be deleted. We have Toll Free numbers that point at DIDs. We don't want the DIDs to be disconnected as re-assigned by mistake.

We are planning to move away from Cisco Call Manager and our on-prem phone system and go to a Webex Calling cloud-based system. We will like the Akkadian Console to work in the Webex Calling cloud environment.

Customer Case: The customer has some users that are in AD with French or Spanish names and when they try to provision a job it fails due to the name.

Customer would like the option for the ACS server to send notification emails which depict the status (success, failed) and related details of scheduled backups & application server syncs. Customer: WR Berkley Contact: Gregory Simms

Customer case: The customer has users in UC who are local. The problem is that when the customer wants to create or provision a voicemail for a user who is not LDAP authenticated. They cannot search for the user. The customer wants to be able to p...

The Extension Unity Variable is currently not available as an option in the email Template.